HYPER CRUNCH AI Help Center
Welcome to the HYPER CRUNCH AI Help Center. Here you'll find answers to common questions and detailed guides to help you make the most of our AI solutions. Our goal is to empower you to streamline your sales and marketing processes using our innovative AI employees.
Workspaces
What is the Workspaces page in HYPER CRUNCH AI?
The Workspaces page displays all the workspaces you are part of within HYPER CRUNCH AI. Each workspace is a collaborative environment where you can manage content, documents, and your Knowledge Base relevant to specific projects or teams.
How to add new content to your Knowledge Base
- 1
Navigate to the Workspaces page
- 2
Click on Guidelines and Knowledge Base in your chosen workspace
- 3
Select Add New Content
- 4
Choose the type of content to add:
- • Websites
- • PDFs
- • Text snippets
- • YouTube videos
Can I be part of multiple workspaces?
Yes, you can join multiple workspaces to collaborate across different teams and projects. This allows for better organization and targeted content creation within each workspace.
How do I switch between workspaces?
On the Workspaces page, you'll see a list of all your workspaces. Simply click on the workspace you wish to enter, and you'll be redirected to its unique environment.
Meetings
What can I do on the Meetings page?
The Meetings page is your hub for scheduling and launching meetings. Here you can manage video calls, access real-time transcriptions, and integrate with the HYPER CRUNCH CRM.
View upcoming meetings
Access your schedule and meeting details at a glance
Launch instant video calls
Start meetings with real-time transcription
Schedule future meetings
Plan ahead with easy scheduling tools
CRM Integration
Sync meeting data with HYPER CRUNCH AI CRM
How do I launch an instant video call?
Go to the Meetings page
Click on the New Meeting button on the right side
An instant video call will launch, complete with real-time transcription and meeting tools
Documents
What is the purpose of the Documents page?
The Documents page is where you can create, organize, and access all your documents within HYPER CRUNCH AI. It's designed to enhance productivity by centralizing your content creation and management.
Organized Storage
Keep all your documents in one place
AI Assistance
Get help with content creation
Quick Search
Find documents instantly
How do I create a new document?
Visit the Documents page
Navigate to the Documents section in your workspace
Click on the Create New Document button
Located at the top of the page
Utilize AI-assisted tools
Access powerful AI features to help with content creation
How do I organize documents into folders?
Click on Add New Folder to create a folder
Name your folder accordingly
Drag and drop documents into folders
Click on a folder to view its contents
Can I search for specific documents?
Yes, you can use the search bar at the top to find documents by title or content keywords.
Quick tip: Use filters to narrow down your search by date, type, or folder
What AI features are available when working with documents?
Content Creation
Generate text based on prompts and requirements
Web Search
Incorporate up-to-date information from the web
Knowledge Base Integration
Use your existing content for reference and consistency
Prospect Attachment
Link documents to specific leads or clients
Content Creation
What is the Content page used for?
The Content page allows you to generate content by interacting with various sources:
AI Model
Our intelligent AI assistant
Knowledge Base
Your customized information
Internet Browsing
Real-time web data
How do I select content sources?
Source Selection Panel
On the left side of the Content page, choose one or more sources by checking the boxes. Combining multiple sources can provide more comprehensive and accurate content generation.
Pro tip: Start with the AI Model and Knowledge Base combination for content that's both creative and aligned with your existing materials.
How do I generate content?
Select your sources
Choose which sources to use for content generation
Type your prompt
Click Submit
The AI will generate content based on your inputs and selected sources
How do I add content to my Knowledge Base?
Click Add New Content
Located on the right side of the Content page
Select content type:
- Text
- Website
- YouTube Video
Can I interact directly with my Knowledge Base?
Yes, you can ask the AI to create content or answer questions specifically using your Knowledge Base, ensuring tailored and accurate responses.
Your Knowledge Base learns and improves over time as you add more content, making responses increasingly accurate and relevant to your business.
Scheduling
What is the Scheduling page for?
The Scheduling page helps you manage your social media content strategy. You can plan, generate, and organize posts for various platforms based on your chosen content approach.
Content Calendar
Visual overview of your content schedule
AI Generation
Automated content suggestions
Multi-Platform
Post on Linkedin
How do I choose a content strategy?
Company Content Only
Focuses on your company's updates and messages
Industry Insights Only
Shares news and trends from your industry
Alternate Both
Mixes company updates with industry news
How do I generate new topics?
Click on New Topics
Located in the top navigation
AI Generation
The system generates themes based on your company information
How do I create social media posts?
Select your desired platform at the top
Click Generate Social Media Posts
Review and edit posts before publishing
What is the Content Autopilot feature?
When enabled, the AI automatically generates themes and content each month based on your strategy.
Note: Content is not automatically posted. You must review and manually post it to your social media channels.
How do I incorporate industry insights?
Enter your News Search Theme
Example: "AI in Marketing"
Matt's Research
Our AI employee, Matt, will research current articles related to your theme
Content Generation
Generated content will include up-to-date industry insights
Prospecting
What is the purpose of the Prospecting page?
The Prospecting page allows you to find and manage potential leads from a vast database, helping you build a robust outreach list for your sales efforts.
Advanced Search
Find exactly who you're looking for
Lead Management
Organize and track prospects
Email Verification
Access verified contact details
List Building
Create targeted prospect lists
How do I search for leads?
Search Criteria
Available Information
- Name
- Phone number
- LinkedIn profile
- Company details
- Email address (once revealed)
- And more...
How do I save leads?
Select the leads you are interested in
Click Save
Saved leads appear in the Saved Leads tab
How do I reveal a lead's email?
- 1
Go to the Saved Leads tab
- 2
Select the lead
- 3
Click Reveal Email
Note: Revealing an email uses one credit from your plan's allotted email credits.
Can I add leads to sequences?
Yes, you can easily add your saved leads to automated sequences:
1. Select saved leads
Choose one or multiple leads
2. Click Add to Sequence
Open the sequence menu
3. Choose sequence
Select existing or create new
Sequences
What are sequences in HYPER CRUNCH AI?
Sequences are automated communication workflows designed to engage prospects through various channels, such as email and LinkedIn, over a specified timeline.
Multi-Channel
Engage across email and LinkedIn
Automated Timing
Perfect timing for each step
Personalization
Tailored messaging for each prospect
How do I create a new sequence?
Navigate to the Sequences page
Choose a sequence type
Start from scratch
Use a template
Import sequence
Define each step
Select communication method
Set timing and delays
Craft personalized messages
What templates are available?
Close a Demo
Follow-up sequences after a demo
Email Sequence
Predefined email outreach steps
Hybrid Sequence
Mix of emails and LinkedIn messages
How do I manage existing sequences?
View all sequences under All Sequences
Organize sequences into folders
Activate or deactivate sequences as needed
Edit sequence steps and content at any time
Can I track a prospect's progress?
Click on a sequence
View detailed progress information
You can track:
- Enrolled prospects and their current step
- Scheduled dates for upcoming steps
- Engagement metrics and response rates
How can I customize sequences for better engagement?
Dynamic Fields
Personalize messages using prospect data
Timing Optimization
Adjust based on engagement metrics
A/B Testing
Test different content approaches
Rachel (AI Employee)
Who is Rachel?
Rachel is your AI Sales Development Representative (SDR), designed to handle prospecting, outreach, and lead qualification. She works autonomously to engage potential customers and schedule meetings with qualified leads.
Lead Engagement
Personalized outreach at scale
Meeting Scheduling
Automated calendar management
Natural Conversations
Human-like interactions
What can Rachel do?
Email Outreach
Crafts and sends personalized emails to prospects, managing follow-ups and responses
LinkedIn Engagement
Connects with prospects on LinkedIn, sending personalized connection requests and messages
Meeting Coordination
Handles the entire scheduling process, from proposing times to sending calendar invites
Lead Qualification
Assesses prospect fit based on your criteria and engagement
Performance Tracking
Provides detailed analytics on outreach and engagement metrics
Customizable Workflows
Adapts to your specific sales process and requirements
How do I get started with Rachel?
Initial Setup
- 1
Connect Your Accounts
Link your email and LinkedIn accounts
- 2
Define Your ICP
Set your ideal customer profile criteria
- 3
Customize Templates
Personalize outreach messages and sequences
- 4
Set Schedule
Define working hours and meeting availability
Tips for Success
Keep templates conversational
Natural language works best
Regular monitoring
Check performance metrics weekly
Update ICP regularly
Refine based on success patterns
Common Questions
Matt (AI Employee)
Who is Matt?
Matt is HYPER CRUNCH AI's dedicated AI Marketing Specialist. He focuses on creating compelling content and managing your social media presence to enhance your brand visibility and engagement.
Content Creation
Tailored marketing content
Social Media
Multi-platform management
Research
Real-time industry insights
What can Matt create?
Blog Articles
SEO-optimized content
Newsletters
Personalized updates
Case Studies
Success stories
Social Posts
Platform-optimized
Content Creation Process
Supported Platforms
Content is automatically optimized for each platform's specific requirements and best practices.
Emily (AI Employee)
Who is Emily?
Emily is HYPER CRUNCH AI's AI Personal Assistant (PA) designed to streamline your meeting scheduling and organization processes. She enhances productivity by simplifying how you manage your calendar and meetings.
Meeting Scheduling
Efficient booking process
Attendee Insights
Detailed participant info
Calendar Management
Smart scheduling optimization
How do I schedule a meeting with Emily?
- 1
Go to the Meetings page
- 2
Use Emily's scheduling interface
Select your preferred time slots
- 3
Emily coordinates with attendees
Simply mention @emilypa in your email and she will send an email to your contact to confirm the optimal meeting time
- 4
Meeting invite sent
Automatic calendar invites to all participants
Features & Capabilities
Sharing Availability
How do I share my availability?
- 1Emily generates a shareable scheduling link
- 2Send the link to clients or team members
- 3Recipients pick suitable times based on your availability
General Questions
Company Overview
Our Mission
To revolutionize business operations through ethical AI implementation, making advanced automation accessible to companies of all sizes.
AI-Powered Automation
Cutting-edge AI technology that handles complex tasks with human-like intelligence.
Time Savings
Save an average of 293 hours per month through automated processes.
Scalable Growth
Scale your operations without proportionally increasing overhead costs.
Company Impact
Active Users
Tasks Automated
Client Satisfaction
AI Availability
Our Values
Ethics First
We prioritize ethical AI practices and responsible automation.
Customer Success
Your growth and success are our top priorities.
Innovation
Continuously pushing the boundaries of AI technology.
Security
Enterprise-grade security and data protection.
Services and Features
How do our AI employees work?
Advanced Algorithms
Utilize sophisticated AI algorithms for autonomous task execution
24/7 Operation
Work around the clock without the need for breaks
Data-Driven
Make decisions based on real-time analytics and insights
Customization Options
What can you customize?
Easy Configuration
Simple interface to adjust settings and preferences to match your business needs
AI Automated Sequences
Predefined communication workflows managed by our AI employees, ensuring consistent and timely interactions.
Outreach
Automated prospect communication
Follow-ups
Timely response management
Scheduling
Automated meeting booking
Social
Content distribution flows
Pricing and Plans
Assistant Suite
Marketing Suite
Prospection Suite
Contract Terms
Minimum Period
Three month minimum contract required
Flexibility
Cancel anytime after initial period
Special Discounts
Non-Profit Organizations
20% discount available for verified non-profits. Contact our sales team at sales@hypercrunch.one
Implementation and Onboarding
How to Get Started
Sign Up
Choose your plan and create your account on our website
Onboarding Call (for enterprise clients only)
Schedule a call with our team to discuss your needs and goals
Configuration
Set up your preferences and customize AI employees to your needs
Training
Learn how to effectively use the platform through guided tutorials
Account Setup
- Create your workspace
- Configure user permissions
- Set preferences
AI Customization
- Personalize AI behavior
- Set communication style
- Define workflows
Integration Setup
- Connect your tools
- Sync your data
- Test connections
Dedicated Support During Setup (for enterprise clients only)
Our dedicated support team is available to assist you during the setup process and beyond, ensuring a smooth transition and optimal use of our services.
Technical Aspects
Security and Privacy
Enterprise-Grade Security
Advanced security features and permissions settings to protect sensitive information
Data Safety
Best of class data safety for all data in transit and at rest
Compliance
Adherence to data privacy regulations
Access Control
Role-based access control and user permissions management
Available Integrations
System Requirements
Supported Browsers
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
Minimum Requirements
- Stable internet connection
- Modern web browser
- JavaScript enabled
- Cookies enabled
Support and Resources
Customer Support
Winston AI Support
24/7 AI-powered assistance for self-serve clients
How to Reach Us
Email Support
support@hypercrunch.one
24-hour response time
Phone Support
Enterprise clients only
Priority support line
Video Tutorials
Customization
Content Customization
Matt's Content Settings
Writing Style
Customize tone, voice, and style
Language Support
Write content in multiple languages
Industry Focus
Tailor content to your sector
Communication Settings
Message Templates
Create and save custom message templates for different scenarios
Response Times
Set preferred response intervals and follow-up timing
Automation Rules
Define custom rules for automated responses and actions
Performance and Reliability
System Performance
Uptime
Consistent system availability
Response Time
Fast system responses
Data Security
Enterprise-grade protection
Active Users
Growing user base
System Monitoring
24/7 Monitoring
Continuous system performance tracking and issue detection
Instant Alerts
Immediate notification of any system irregularities
System Status
Integration and Compatibility
Available Integrations
Popular Integrations
Google Workspace
Calendar, Mail, Drive integration
Microsoft 365
Outlook, Teams integration
LinkedIn integration
Coming Soon
Social Media
Direct posting to LinkedIn
Custom Webhooks (Enterprise clients only)
Build your own integrations
API Access (Enterprise clients only)
RESTful API
Access all platform features through our comprehensive API
API Keys
Secure authentication for API access
Advanced Features
Multi-Campaign Management
Parallel Campaigns
Run multiple campaigns simultaneously with different target audiences
Campaign Variants
Test different approaches with A/B testing capabilities
Performance Analytics
Track and compare campaign metrics in real-time
AI Task Prioritization
How Our AI Prioritizes Tasks
Personas Scoring
Automatically prioritizes high-potential personas and leads
Time Sensitivity
Considers deadlines and optimal timing
Success Probability
Analyzes historical data for best outcomes
Priority Queue Example
User Experience
Platform Interface
Intuitive Design
User-friendly interface designed for easy navigation and quick task completion
Mobile Access
Access your workspace from any device through our responsive web interface
Future Developments
Coming Soon
Extended Language Support
Additional language capabilities for global markets
New Integrations
Connect with more third-party platforms
Advanced AI Features
Enhanced AI capabilities and automation
Customer Success
Success Stories
ReachX
Digital Marketing Agency
"HYPER CRUNCH AI has transformed our workflow, saving us countless hours and improving our client engagement."
293 Hours Saved Monthly
Automated task management
40% More Leads
Improved outreach efficiency
85% Client Satisfaction
Enhanced response times
Cancellation
How to Cancel Your Service
Cancellation Steps
- Contact support@hypercrunch.one
- Provide account details
- Specify cancellation date
- Receive confirmation
Notice Period
No notice required after initial three-month period
Important Information
No Cancellation Fees
Cancel anytime after the initial three-month period
Ethical Considerations
Our Commitment to Ethical AI
Fair Practices
Ensuring unbiased and equitable AI operations across all services
Privacy Protection
Strict data privacy and protection measures in place
Transparency
Clear communication about AI capabilities and limitations
Content and Usage Guidelines
Content Standards
Quality Control
AI-generated content undergoes quality checks
Content Filtering
Automatic detection and prevention of inappropriate content
User Reporting
System for reporting concerns and violations
Prohibited Content
Contact and Additional Information
Get in Touch
Business Hours
Monday - Friday
9:00 AM - 6:00 PM GMT
Additional Resources
Helpful Links
Stay Updated
Newsletter
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Social Media
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